About us
About BellmoreLondon
Who We Are
BellmoreLondon is an online store focused on everyday shoes designed for comfort, simplicity and modern style. We serve customers across the United Kingdom and operate through our UK warehouse in London to handle order processing and returns efficiently.
BellmoreLondon is operated by Novestero, a registered company based in the Netherlands. We work with trusted manufacturing partners to produce shoes that are suitable for daily wear, whether at home, at work or on the go.
Our goal is to offer straightforward products with clear information, transparent policies and reliable service.
Our Mission
Our mission is simple:
To provide well-designed shoes with clear pricing, secure checkout and dependable UK delivery.
We focus on:
- Practical everyday designs
- Clear product descriptions
- Transparent shipping and return policies
- Secure payment methods
- Responsive customer support
We believe online shopping should be easy to understand. That's why we clearly outline our delivery times, return period and contact details across our website.
Our Vision
Our vision is to build a trusted online store where customers know exactly what to expect.
We aim to:
- Maintain transparent communication
- Provide accurate product information
- Offer consistent service across the UK
- Continue improving based on customer feedback
We do not make exaggerated claims about our products. Instead, we focus on steady improvement, clear expectations and dependable service.
Our Commitment to Transparency
At BellmoreLondon, we ensure:
- All prices are shown in GBP
- Free UK shipping is clearly stated
- Estimated delivery times are explained before purchase
- A 30-day return policy is available
- Refund timelines are clearly outlined
- Contact information and company details are publicly accessible
If you have questions about our products, shipping or policies, our customer support team is available during our listed opening hours.
Company Information
If you have any questions about our store, products, orders or policies, you can contact us using the details below.
Store name: Bellmore London
Company name: Novestero
Business address: Kerkhofweg 6, 4761 ET Zevenbergen, North Brabant, The Netherlands
Warehouse & Return address (UK): 48 Wilton Crescent, London SW1X 8RN, United Kingdom
Chamber of Commerce (KvK): 87473623
VAT number: NL004255238B83
Phone: +44 20 3996 1738
Email: info@bellmorelondon.com
Business hours (GMT/BST): Monday – Friday: 09:00 – 17:00, Saturday – Sunday: 10:00 – 16:00
We aim to respond to all inquiries within 24 hours.