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Terms of Service

Terms of Service

Last updated: February 2026

OVERVIEW

Welcome to Bellmore London. The terms “we”, “us” and “our” refer to Bellmore London. Bellmore London operates this website and online store, including all related information, content, features, tools, products and services (the “Services”).

Bellmore London is operated by Novestero and powered by Shopify, which enables us to provide the Services to you.

By visiting, browsing, or purchasing from our store, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you may not access or use the Services.

1. ELIGIBILITY

By using this website, you confirm that:

  • You are at least 18 years old, or

  • You are using the Services under supervision of a parent or legal guardian.

You agree to provide accurate, current, and complete information when placing an order or creating an account.

2. PRODUCTS & DESCRIPTIONS

We make every effort to display products as accurately as possible. However:

  • Colours may vary depending on your device

  • Product images are for illustration purposes

  • Descriptions may be updated at any time

We reserve the right to modify or discontinue products without notice.

3. ORDERS

When you place an order, you are making an offer to purchase.

An order is not accepted until:

  • Payment has been successfully processed, and

  • You receive an order confirmation email.

We reserve the right to cancel or refuse any order for reasons including but not limited to:

  • Suspicious activity

  • Pricing errors

  • Stock availability issues

If we cancel your order, you will receive a full refund.

Purchases are for personal use only and not for resale.

4. PRICES & PAYMENTS

All prices are listed in GBP (£).

Prices may change without notice. The price charged will be the price shown at checkout.

We accept secure payment methods including:

  • American Express

  • Apple Pay

  • Google Pay

  • Maestro

  • Mastercard

  • Shop Pay

  • UnionPay

  • Visa

All payments are processed securely via encrypted SSL technology.

We do not store full card details.

5. SHIPPING & DELIVERY

We ship within the United Kingdom only.

Delivery times are estimates and are not guaranteed. We are not responsible for delays caused by:

  • Couriers

  • Weather

  • Customs (if applicable)

  • Events outside our control

Full shipping details can be found in our Shipping Policy.

6. RETURNS & REFUNDS

Returns are handled according to our Return & Refund Policy.

Please refer to our dedicated Return Policy page for full details.

7. INTELLECTUAL PROPERTY

All content on this website, including:

  • Logos

  • Product images

  • Text

  • Branding

  • Graphics

is the property of Bellmore London or its licensors and may not be used without written permission.

8. PROHIBITED USE

You may not use this website:

  • For unlawful purposes

  • To violate intellectual property rights

  • To transmit harmful code

  • To engage in fraudulent or misleading activity

We reserve the right to terminate access if misuse occurs.

9. LIMITATION OF LIABILITY

To the fullest extent permitted by law, Bellmore London and Novestero shall not be liable for:

  • Indirect damages

  • Loss of profits

  • Loss of data

  • Consequential damages

Nothing in these Terms excludes liability that cannot legally be excluded under UK law.

10. PRIVACY

Your personal data is handled in accordance with our Privacy Policy.

Shopify processes certain data to enable the functioning of our store.

11. GOVERNING LAW

These Terms of Service are governed by the laws of England and Wales.

Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

12. CHANGES TO TERMS

We may update these Terms at any time. The latest version will always be available on this page.

Continued use of the Services constitutes acceptance of updated Terms.

CONTACT INFORMATION

If you have any questions about our store, products, orders or policies, you can contact us using the details below.

Store name:
Bellmore London

Company name:
Novestero

Business address:
Kerkhofweg 6
4761 ET Zevenbergen
North Brabant
The Netherlands

Warehouse & Return address (UK):
48 Wilton Crescent
London SW1X 8RN
United Kingdom

Chamber of Commerce (KvK):
87473623

VAT number:
NL004255238B83

Phone:
+44 20 3996 1738

Email:
info@bellmorelondon.com

Business hours (GMT/BST):
Monday – Friday: 09:00 – 17:00
Saturday – Sunday: 10:00 – 16:00

We aim to respond to all inquiries within 24 hours.

FREE DELIVERY IN THE UK

Free standard shipping on all orders within the United Kingdom.

30-DAY RETURNS

Returns accepted within 30 days of delivery.

See our Return & Refund Policy for full details.

CUSTOMER SUPPORT

Our support team is available by email.

We aim to respond within 24 hours on business days.

SECURE PAYMENTS

All payments are processed through secure and encrypted checkout systems.

Multiple trusted payment methods available.